Terms & Conditions
Terms and Conditions
An integral part of these rules is the Data Privacy Policy.
Short Terms and Conditions
1.
Product is reserved in real time. Order is available for the payment
immediately after order placement. Non paid order is removed after 5
days.
2. Usually the order is sent within 1-2 working days after
payment is received. The maximum term of dispatch of the order 5 working
days after receipt of payment.
3. On order over 833.33 CZK- 10%
discount (and free delivery to the recipient in the Czech Republic). Except for wholesale goods. If
the shipping address is outside the European Union - VAT is not charged
for the goods. If the you in Europe and have a valid VAT number - write
to us to send orders without VAT.
4. The cost of delivery depends on
receiver country and weight of the order. Orders with cash on delivery
options can be sent only to the territory of the Czech Republic. Rates for shipping to other countries.
Full Terms and Conditions.
Company - OKTA Trade s.r.o.
Address: Czech Republic, 58253 Stoky, Stoky 444
Registration number: 28951077
VAT-number: CZ28951077
Price of the goods.
The
base currency in the shop is the Czech crown(CZK). The buyer can choose
and use in the calculation currencies from the list of supported in our
store. Currency conversion is done automatically on basis of internal
rates of our store.
Product price valid at the time of ordering and
may change at the discretion of the Administration only for the
coincidence of the two following conditions:
1. order not paid and used currency different from the base
2. chosen currency rate change to the base by more than 3%
In all other cases the price can not be changed.
Shipping
cost is calculated automatically based on destination and weight of the
order, including the weight of the package. In the event of an
unplanned increase in the price of delivery (up to 15% of the calculated
cost of delivery), all the costs of additional charges covered by the
seller. In other cases, in agreement with the buyer.
The cost of packaging contained in the product price, and can not be reduced.
All additional costs such as customs, duties, etc., if they occur, the buyer pays in accordance with the laws of their country.
If the shipping address is outside the European Union, we do not charge VAT.
Order of the goods.
Goods can be ordered through the online store. After ordering, the customer receives a message from the shop to email.
Product
is reserved in real time. Order is available for the payment
immediately after order placement. Discount, charging VAT and shipping
is calculated automatically. Buyer cannot change order after placement.
Terms of sending orders.
Sending
an order is made depending on the workload of the warehouse, the
standard is 1-2 working days from the date of payment, maximum 5 working
days. If you want your order shipped by a certain date, please contact
the Administration in order to avoid misunderstandings.
Payment for orders.
Orders
sending only after full payment by the buyer. Payment for orders
available with online payment systems, bank transfer, cards or classical
money transfer. Please note that some of the payment options include
additional fees. In some cases, in agreement with the Administration
buyers can pay cash on receipt of an order in Prague, Czech Republic.
Not paid orders removed from system after 5 working days.
In agreement with the Administration, time for payment may increase.
Delivery of the order.
Standard
delivery with Czech-Post. In some cases, in agreement with the
Administration buyer can use another shipping delivery service, or use
additional services, such as cargo insurance, etc. Fees for delivery are
dependent on the weight of the order including packaging, type o
fdelivery and destination and are consistent with rates used by the
delivery service.
Seller is not responsible for the appearance of conflict due to restrictions on the import of goods into the country of buyer.
Returns of the goods.
Return
of goods possible within 14 days of receipt (may be extended by
agreement with the Administration), without giving any reason for return
of the goods. Buyer pays return shipping to seller. The buyer should to
contact with the Administration before sending the return. Goods must
be intact. After receiving return seller controls the returned goods and
contact with the buyer. In case of return the buyer can choose a refund
or send a new order. In the case of a refund all extra commission shall
be retained from the returning funds.
If at order packing will be
found a shortage of any goods. Buyer has the right to choose replacement
in value of missing goods + 20%
Product information and recommendations:
·Product
represented in the store, bought only directly from the manufacturer or
an authorized representative, the Administration ensures correct
identifications for goods and compliance with indicated manufacturer.
· The administration ensures that the product is the same as indicated on the packaging, except the technical errors.
·
Please note that product colors displayed on your monitor may differ
from real due to calibration and technical parameters of the monitor,
and lighting conditions.
· Weight of the goods as declared to within 0.5 gram, except for goods in their original packaging.
·
The size of a goods is determined by the marking of the manufacturer or
by the selective measurement by electronic tools with a scale measuring
0.05 mm.
· For more information about a product you can always contact the Administration.
The use of classical money transfer for paying the order increases the time required for received payment to several days.